Written by We provide everything you need for your UX Room or CX Room, Mirror wall, Cameras, Microphones, Video Recording, Streaming, Speakers, Smart Screens. You name it we’ve got it.
What is a CX or UX Room?
An User Experience Room (UX Room) or Customer Experience room (CX Room) Is a room with integrated screens, microphones, cameras and sometimes a mirror wall where users or clients come to test different things, like products, apps or websites. The rooms are also used for general market research. Whatever you are selling or if you are trying to get honest feedback on your products, the UX Room or CX Room will be invaluable for your Company.
Why having a UX or CX Room is good for my business?
A well installed room provides an experience where the client or guest can come and test one of the services you offer so you can get real time feedback on that service. It is important to experience how the customer interacts in real life with the object of your study, how it makes them feel and what do they do with it. All this is possible to visualise in real time with our mirror wall. Your market research team can be on one side and your customer on the other. We make sure the wall is soundproof and well lit for both parties so you don’t allow the customer to see through the glass and realise they are being observed.
What does Workflow provide?
Installation: We will arrange a meeting with you to ensure we know your specific needs – the space you have to work with and all that you want from your room. We will install and provide all the best, on budget equipment necessary for your site.
Mirror Wall
We also provide real time recording and streaming which you and your team can view wherever they are located or re-watch as many times as necessary to help you complete your research. The Standard UX Room or CX Room provides a screen where the consumer can see up to 4 users interacting with your app or website if this is something that you are testing. You can show a video, join a video call or provide whatever you need for the customer to watch. We install several microphones around the room so you don’t miss any of the reactions of your test subjects.
We provide everything you need for your UX Room, Mirror wall, Cameras, Microphones, Video Recording and Streaming, speakers, smart screens, you name it we’ve got it!
Workflow, Leading the market as experts for UX Rooms and CX Rooms in the UK.
Get in touch with us at Workflow’s partner website www.uxrooms.co.uk, we are waiting to help discuss and plan your new room. We will be happy to guide you through the process, listen to your needs and energize your Company’s future research and development.